Privacy Policy
Effective Date: 12/19/2025
Waterfront Dining at Lani Kai Island Resort (“Waterfront Dining,” “Lani Kai,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://waterfrontdining.lanikaiislandresort.com/ (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
This Privacy Policy applies specifically to the Waterfront Dining website and covers information collected in connection with restaurant reservations, dining inquiries, events, promotions, and related marketing activities.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation or inquiry
- Subscribe to our email or SMS communications
- Complete a contact or event form
- Participate in promotions, contests, or surveys
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Reservation details
- Payment-related information (processed securely by third-party providers)
Automatically Collected Information
When you visit the Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent on the Site
- Referring URLs
This data helps us understand how visitors use our Site and improve functionality and user experience.
2. How We Use Your Information
We use the information we collect to:
- Process dining reservations, respond to inquiries, and manage event bookings
- Communicate with you about your stay, events, or promotions
- Send marketing or promotional communications (with your consent)
- Improve website performance, content, and services
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar tracking technologies to enhance your experience on our Site, analyze performance, and support marketing efforts.
These technologies may include:
- Google Analytics to understand how visitors interact with the Site, including pages viewed, time spent, and general location data
- Meta (Facebook/Instagram) Pixels to measure advertising effectiveness and deliver relevant ads on Meta platforms
Information collected through these technologies may include IP address, device identifiers, browser information, pages visited, and actions taken on the Site. This data is generally aggregated and anonymized where possible.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features and functionality.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service providers who assist with website hosting, reservations, payments, analytics, and marketing
- Third-party booking engines or payment processors
- Legal authorities if required to comply with applicable laws or to protect our rights and safety
All third-party partners are required to maintain the confidentiality of your information.
5. Email and SMS Communications (A2P Compliance)
By providing your email address or phone number, you consent to receive communications from Lani Kai Island Resort, which may include reservation confirmations, event updates, promotional offers, and marketing messages.
SMS Messaging Disclosures
If you opt in to receive SMS/text messages:
- Message frequency may vary
- Message and data rates may apply
- Consent is not a condition of purchase or booking
- You may opt out at any time by replying STOP
- You may request help by replying HELP
We comply with applicable A2P (Application-to-Person) messaging regulations, including carrier requirements and consumer protection standards. Your phone number will not be shared with third parties for their own marketing purposes without your explicit consent.
Opting out of SMS communications will not affect non-marketing messages related to existing dining reservations, event bookings, or customer service inquiries.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
7. Third-Party Links
The Site may contain links to third-party websites, including booking platforms, social media channels, or partner sites. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that information from a child under 13 has been collected, we will take steps to delete it.
9. Your Privacy Rights
California Consumer Privacy Act (CCPA) Disclosures
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”), including the right to:
- Know what personal information we collect, use, disclose, and sell (if applicable)
- Request access to the personal information we have collected about you
- Request deletion of your personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers (name, email address, phone number, IP address)
- Commercial information (reservation details, purchase history)
- Internet or network activity (browsing behavior on our Site)
- Geolocation data (general location derived from IP address)
Exercising Your Rights
To exercise your privacy rights, including submitting a request to access or delete your information, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Waterfront Dining at Lani Kai Island Resort
Email: thelanikai.com
Phone: (239) 463-3111
Address: 1400 Estero Blvd Fort Myers Beach, Florida, 33931
This Privacy Policy is intended to comply with applicable U.S. privacy laws and industry best practices.